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Have questions about FactLens? We're here to help. Reach out to our team and we'll get back to you as soon as possible.

Response Time

Usually within 24 hours

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Frequently Asked Questions

Quick answers to common questions

How quickly can I expect a response?

We typically respond within 24 hours during business days. For urgent matters, please include "URGENT" in your subject line.

Do you offer phone support?

Currently, we provide support via email and live chat. Phone support is available for Enterprise plan customers.

What information should I include in my message?

Please include your account email, a detailed description of your issue, and any relevant screenshots if applicable.