FactLens

Privacy Policy

Last updated: January 30, 2026

Encrypted

All data is encrypted

Transparent

Clear data practices

Your Control

You own your data

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us:

  • Account Information: Name, email address, and password
  • Video Analysis Data: Videos you upload for analysis and results
  • Usage Information: How you interact with our services
  • Payment Information: Processed securely through our payment providers

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our video analysis services
  • Process your transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure data storage with industry-standard encryption
  • Regular security audits and updates
  • Limited access to personal information by employees

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Videos uploaded for analysis are automatically deleted after 30 days unless you choose to save them to your account.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@factlensweb.space

We typically respond within 48 hours.